Delivery Policy

Effective Date: March 12, 2025

At Skeekali, we aim to provide a smooth and efficient delivery process for all orders. Please review our Delivery Policy below to understand how shipping and delivery work.

1. Order Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive an email confirmation with tracking details once your order has been shipped.

2. Shipping Options & Delivery Times

We offer the following shipping methods:

  • Standard Shipping (Domestic – United States): 5-10 business days

  • Standard Shipping (International): 10-20 business days

  • Expedited Shipping: Available at an additional cost (timeframes vary by location)

Delivery times are estimates and may vary due to external factors such as customs processing, carrier delays, and weather conditions.

3. Shipping Fees

  • Shipping costs are calculated at checkout based on the delivery address and selected shipping method.

  • Free shipping may be available for orders above a certain value, as indicated on our website.

4. International Shipping

  • We ship to most international locations.

  • Customs duties, taxes, and import fees may apply and are the responsibility of the customer.

  • Delivery times may be longer due to customs processing in different countries.

5. Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number.

  • You can track your package using the provided link or through our website.

6. Lost, Stolen, or Delayed Packages

  • If your package is delayed beyond the estimated delivery time, please contact the carrier first.

  • Skeekali is not responsible for lost or stolen packages once marked as delivered by the carrier.

  • If your package is lost in transit, please reach out to us at contact@sleekali.xyz, and we will assist in filing a claim with the shipping provider.

7. Address Accuracy & Failed Deliveries

  • Please ensure that your shipping address is accurate at checkout.

  • If a package is returned due to an incorrect or incomplete address, the customer is responsible for additional shipping fees to resend the item.

8. Contact Us

For any delivery-related inquiries, please contact us:

We reserve the right to update this Delivery Policy at any time. Please check this page periodically for changes.